Oriental Rug Cleaning in Cleveland, North Carolina

Frequently Asked Questions

• ▼ What cleaning methods do you use?
  We use eco-friendly, very low moisture (VLM) carpet cleaning and professional upholstery cleaning methods designed to safely remove dirt, stains, and odors while protecting fibers.
• ▼ Are your products safe for kids and pets?
  Yes. All of our cleaning solutions are green-certified, non-toxic, and safe for children, pets, and allergy-sensitive households.
• ▼ How long does it take for carpets and upholstery to dry?
  Carpets typically dry in about one hour. Upholstery drying times vary by fabric but are significantly faster than traditional steam cleaning.
• ▼ How often should carpets and upholstery be professionally cleaned?
  Most homes benefit from carpet cleaning every 6–12 months. Upholstery should be cleaned at least once per year, or more often for heavily used furniture or homes with pets.
• ▼ Can you remove pet stains and odors?
  Yes. We specialize in pet stain and odor removal using eco-friendly treatments designed to address deep-set stains and smells.
• ▼ What are the benefits of low-moisture carpet cleaning?
  Low-moisture cleaning uses less water, dries faster, reduces the risk of mold or mildew, and is gentler on carpet fibers compared to traditional steam cleaning.
• ▼ What types of upholstery do you clean?
  We clean most upholstered furniture, including sofas, chairs, loveseats, sectionals, ottomans, and dining chairs.
• ▼ Will upholstery cleaning damage delicate fabrics?
  No. We identify fabric types before cleaning and use gentle, appropriate methods to protect delicate materials.
• ▼ How should I prepare for my appointment?
  We recommend removing small items such as pillows or throw blankets and clearing space around the furniture so our technicians can work efficiently.
• ▼ Do you offer free estimates?
  Yes. We offer free estimates and flexible scheduling.
• ▼ What areas do you serve?
  We serve Statesville, Harmony, Cleveland, Mooresville, and the surrounding areas.
• ▼ What counts as a room?
  One room equals approximately 150 square feet.
• ▼ Do you offer deodorizer, sanitizer, or enzyme treatments?
  Yes, we offer many different options depending on your unique situation.
• ▼ Are stairs, hallways, and landings priced separately?
  Hallways, stairs, and landings are priced differently from standing rooms, depending on size and number of steps.
• ▼ What forms of payment do you accept?
  We accept all types of payment methods, including check, cash, credit, and debit cards.
• ▼ Do you offer same-day or next-day service?
  In many cases, we can offer same-day or next-day service.